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⚠️We are experiencing issues with our helpline number. In the meantime; If you need to contact #TeamPCC;

📧 info@pcc-ni.net    |    💻 https://pcc-ni.net/contact-us/    |    ☎️  028 9536 3996 ( Please note calls to this number will be charged at local rate)

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PCC
PCC
FREEPHONE.: 0800 917 0222
FREEPHONE: 0800 917 0222

Do you have a concern about the health, or social care, you or someone you care for has received?

The PCC can provide you with support and advice.

Freephone: 0800 917 0222
Monday to Friday 9am - 4pm
(Excluding Bank Holidays)

Alternatively fill in our Online Contact Form 

We independently represent the interests of the Public in Health and Social Care. 

About Us

Health and Social Care services can be complicated. If you, a family member or someone you care for has a concern or issue, we can support you, so your voice is heard. 

PCC Support

Our vision is for a Health and Social Care Service actively shaped by the needs and experiences of patients, clients, carers and communities. 

PCC Impact

Our Membership Scheme is FREE and keeps you up-to-date with our work.

Sign up today

Our service is independent, free and confidential.

If you have a concern about the health, or social care, you or someone you care for has received please get in touch.

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Latest News

Join our Membership Scheme 

Being a member ensures you will be kept informed of our work and what’s going on within Health and Social Care.
Our Membership Scheme is free, you can be involved as little or as much as you like.

As a member, you’ll receive our regular UPDATES eNewsletter which will keep you up-to-date with our work and any involvement opportunities we think you may be interested in.

 

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Who we are and what we do
The Patient and Client Council (PCC) was created on 1st April 2009 as part of the reform of Health and Social Care in Northern Ireland.

We act as a powerful, independent voice for patients, clients, carers and communities.
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PCC Support

We can support you with: 

  • Raising an issue or concern
  • HSC Formal and Informal Complaints Process 
  • Serious Adverse Incidents
  • Submissions to the Northern Ireland Public Services Ombudsman

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Feedback
"Working with the PCC could not have been a more positive experience" - Department of Health Representative regarding engagement work on a Public Consultation 

Read more of the feedback we have received.

 

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PCC Engage 

View current engagement opportunities and information about our themed Engagement Platforms.

We work alongside the public to connect them with representatives across health and social care and voluntary and community sectors.

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